6bd FAQ — Answers to All Your Questions

No. Each person may only register one account. Creating multiple accounts using the same mobile number, email address, or device is against 6bd's rules. If detected, both accounts may be closed and all bonuses forfeited.

You'll need to upload a photo of your National ID (NID) or passport for account verification. KYC verification is usually completed within 24 hours. KYC is mandatory before large withdrawals. Go to Account Settings to upload your documents.

Your name and date of birth cannot be changed after registration, so make sure to enter accurate details when signing up. Your mobile number and password can be updated from Account Settings. To update your contact address, reach out to our support team.

Login Page Click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Verify the OTP and set a new password. Your password should be at least 8 characters long and ideally include a mix of letters, numbers, and symbols.

Entering the wrong password too many times will temporarily lock your account. Wait 30 minutes and try again. For immediate assistance, contact support — once your identity is verified, your account will be unlocked right away.

Go to the "Security" section in Account Settings and enable 2FA. You'll receive an OTP on your mobile with every login. Even if someone knows your password, they won't be able to access your account with 2FA enabled. 6bd strongly recommends keeping 2FA turned on.

Change your password immediately and notify support. Check active sessions under Account Settings and end any sessions you don't recognize. Never share your password or OTP with anyone — 6bd support will never ask for your password.

6bd accepts deposits via Mobile Pay, Nagad, Rocket, and direct bank transfer. The minimum deposit is just ৳100. Deposits are usually instant — bank transfers may take up to 1 hour.

Withdrawals to Mobile Pay and Nagad are typically processed within 5–15 minutes. Rocket may take 15–30 minutes. Bank transfers take 1–3 business days. Unverified KYC may cause delays on larger withdrawals.

The minimum withdrawal is ৳500. The maximum withdrawal is up to ৳5,00,000 per day. VIP members enjoy higher limits. Bonus funds require wagering conditions to be met before withdrawal.

Wait 30 minutes first. If the issue persists, contact support with your transaction ID and amount. Keep a screenshot of your Mobile Pay/Nagad payment confirmation — it'll help resolve the issue faster.

Open a new account and make your first deposit — a 100% welcome bonus is added automatically. For example, deposit ৳1,000 and get ৳1,000 in bonus funds, giving you ৳2,000 to play with. To claim the bonus, Register।

Bonus funds cannot be withdrawn directly — you must place a certain amount in bets first. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to bet a total of ৳10,000. Terms for each bonus on the Bonus Page Details are provided below.

Daily bonuses are visible on your dashboard once you log in. Reload bonuses are added automatically with every deposit. Weekly cashback is credited every Monday. To see the latest offers, Promotions Page Visit.

Most bonuses are applied automatically, but some have expiry dates. Expired bonuses generally cannot be recovered. In some cases, support may offer an alternative bonus — reach out to them if this happens. Make sure to use your bonuses before they expire.

6bd offers betting on 30+ sports including cricket, football, kabaddi, tennis, and basketball. Live betting, pre-match betting, and virtual sports are all available. To view odds for all matches, Match Odds Page View.

Live betting means placing bets on a match while it's in progress, with odds updating in real time. Even after a match kicks off, the odds keep shifting. Just log in and head to the "Live" tab to see all ongoing matches. A stable internet connection will give you the best experience.

Once a bet is confirmed, it generally cannot be cancelled. However, you can use the Cash Out feature to settle certain bets early at the available odds. If a match is abandoned or postponed, your stake will be refunded.

Yes, 6bd is fully accessible on mobile browsers. There's a mobile-optimised site for both Android and iOS. To learn more, Platform Page View.

Start by clearing your browser's cache and cookies. Use Chrome or Firefox and make sure your browser is up to date. Check your internet connection. If the problem persists, contact support.

Points are automatically added with every bet you place. The more you bet, the more points you earn. Points can be redeemed for bonuses, free bets, and special rewards. To learn more, Rewards Page View.

Place a qualifying bet on any 6bd jackpot game to enter the jackpot pool. Every bet gives you a chance to win. To see jackpot amounts and rules, Jackpot Page Visit.

Yes, you can set daily, weekly, and monthly deposit and betting limits from Account Settings. Setting these limits helps reduce the risk of excessive gambling. Responsible Gaming Page to learn more.

Yes, you can use the "Self-Exclusion" feature to temporarily disable your account for a set period. During this time, logging in or placing bets will not be possible. Contact support to activate this option.